David Majors <xxxxxxx@symantec.com>
Subject: Infringement of Symantec's Intellectual Property Rights/Cease and Desist Demand

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David >
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To Whom It May Concern:

I am writing on behalf of Symantec Corporation. Symantec owns the trademarks and holds the copyrights for numerous computer software products, including software bearing the "Norton" and/or "Symantec" brand names. Symantec also holds the registered trademark in the U.S. and other countries for its name, SYMANTEC. Symantec's rights are evidenced by, among other things, registrations of its trademarks and copyrights with the United States Patent and Trademark Office and the United States Copyright Office.

Unauthorized use of Symantec's trademarks and unauthorized copying and/or distribution of Symantec's copyrighted works is a violation of federal and state laws. It is illegal to produce, sell or distribute such unauthorized works.

It has recently come to Symantec’s attention that you are selling or otherwise redistributing Norton ConnectSafe (see:  https://addons.mozilla.org/en-US/firefox/addon/fox-web-security/?src=search ).  This is a violation of the relevant Terms of Service for this Symantec product/service (see:  https://dns.norton.com/terms.html ).

As such, Symantec must ask that you immediately cease and desist from any further distribution of Norton ConnectSafe in this manner. 

Please be advised that this letter is not and is not intended to be a complete statement of the facts or law as they may pertain to this matter or to Symantec's positions, rights or remedies, legal or equitable, all of which are specifically reserved.

Please feel free to contact us if you wish to discuss further.

Sincerely,
David Majors

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Oleksandr >
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Apparently there was some mistake.
I do not sell or resell Norton ConnectSafe!
My addon uses your DNS-service, as if the user has set your DNS on his computer or on home Internet router.
In any case - I do not want to delete the rules for DNS Norton, as this will little weaken the protection for users.
What should I do to leave in my free program the possibility of using NortonDNS?

if I add this phrase, then it will solve the problem?
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All product names, logos, and brands are property of their respective owners.
Norton ConnectSafe is a registered trademark of Symantec Corporation in the United States and other countries.
All other trademarks cited herein are the property of their respective owners.
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David >
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Dear Sir,

Hello and thank you for your prompt response.

Unfortunately, your proposal below does not resolve the problem.  You are using Symantec’s intellectual property without authorization and in a manner that is contrary to the licensing terms.  Our Terms of Service (https://dns.norton.com/terms.html) do not allow you to integrate or distribute ConnectSafe or use the Symantec/Norton DNS-service in this manner. 

Please delete the rules for DNS Norton from your program and let me know once you have done so.

Thank you again for your prompt attention to this matter.

Regards,
David

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Oleksandr >
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in fact I advertise for free your DNS service.
if protection is triggered, the user can see who has protected the user (such as Norton or Yandex)
and if the main protection comes from Norton, then the user will believe that you are normal guys and buy your programs
see screenshot from my addon:
https://addons.cdn.mozilla.net/user-media/previews/full/157/157456.png?modified=1457088838

Well, how your rules may allow me to use your DNS?
What do I need to do for that?

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David >
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Dear Mr. Popov,

The fact remains that you are using Symantec’s intellectual property without authorization and in violation of the Terms of Service.  We need you to remove the rules for DNS-Norton from your program.

Thank you in advance for your prompt attention to this matter.

Regards,
David

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Oleksandr >
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> We need you to remove the rules for DNS-Norton from your program.

well, please wait a few days.
I need to make changes to the program and do the tests.

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David >
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Thank you.  Please confirm once you have completed the changes.

Regards,
David