Есть компьютер с Thunderbird 3.1.2
С него отправляем письмо человеку, у которого, судя по исходному коду ответного сообщения, стоит Outlook Express
Письмо он читает, отвечает на него.
К нам приходит письмо, в котором видна только та часть, которую человек процитировал(текст сообщения, отправленного нами из thunderbird)
В исходном коде этого сообщения явно виден текст, который дописал получатель, но он почему-то не отображается.
Исходный код сообщения:

скрытый текст
From - Wed Nov 03 09:51:55 2010
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Message-ID: <00b501cb7b2b$e0a12b20$7900a8c0@Amigo.local>
From: "Irina Kasyanova" <irina.kasyanova@amigotoys.com>
To: "Alexander Wiser" <aleksandr.vayzer@amigotoys.com>
Subject: Fw: Summer season order
Date: Wed, 3 Nov 2010 09:51:09 +0200
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This is a multi-part message in MIME format.

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Best Regards,
Kasyanova Irina
AMIGO Ltd
irina.kasyanova@amigotoys.com
+ 38 062 385 99 72
+ 38 062 385 99 73
----- Original Message -----=20
From: xu weilin=20
To: Yuliya Krivcova=20
Sent: Wednesday, November 03, 2010 4:57 AM
Subject: Re: Summer season order


Dear Yuliya

i can understand your situation, because in china the situation is also =
very very bad, so can you inform us which item you want to order, i can =
check with the manager and think over giving you discount.

xu
  ----- Original Message -----=20
  From: Yuliya Krivcova=20
  To: xu weilin ; =D0=98=D1=80=D0=B8=D0=BD=D0=B0 =
=D0=9A=D0=B0=D1=81=D1=8C=D1=8F=D0=BD=D0=BE=D0=B2=D0=B0=20
  Sent: Wednesday, November 03, 2010 12:19 AM
  Subject: Summer season order


  Dear Xu,=20
  Thank You very much for all information you gave to me.
  We are planning new orders now but I have to discuss with You one =
moment =E2=80=93 it=E2=80=99s very-very important for us!=20
  This is a price!=20
  We are going to order 5 or 6 containers this year. But nowadays =
situation in Ukraine is not so simple - =20
  due to the unstable political situation in our country exchange rate =
hryvnia against the dollar is increasing. You increase the price too. We =
understand why but in this case we have to increase our retail price =
too=E2=80=A6=20
  I would like to tell You that this is impossible!=20
  I try to explain why - your goods are pretty nice and have perfect =
quality. We have good sales in summer season.=20
  In the same time we have competitor with the same goods by OCIE brand =
(I wrote to You about this situation). These goods are cheaper than ours =
so we have to fight with OCIE all the time! We gave promo activities to =
our customers during the season, gave big discounts to the chain stores =
(like Metro C&C, Auchan etc).
  But if we increase the price our efforts will be not enough. We will =
have uncompetitive price for Joddy brand  so our sales will fail!
  =20
  Therefore I would like to ask You about a favor =E2=80=93 would You be =
so kind to think over the possibility to give us a discount.
  I hope for Your kind understanding and good cooperation!

  I would appreciate your immediate attention to this matter.=20

  Looking forward to your reply=20
--=20
Best Regards,
Yuliya Krivcova
Amigo Ltd
+ 38 062 385 99 72(73)


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<DIV>&nbsp;</DIV>
<DIV>Best Regards,<BR>Kasyanova Irina<BR>AMIGO Ltd<BR><A=20
href=3D"mailto:irina.kasyanova@amigotoys.com">irina.kasyanova@amigotoys.c=
om</A><BR>+=20
38 062 385 99 72<BR>+ 38 062 385 99 73</DIV>

<DIV style=3D"FONT: 10pt arial">----- Original Message -----=20
<DIV style=3D"BACKGROUND: #e4e4e4; font-color: black"><B>From:</B> <A=20
title=3Dsales7@joddybike.com href=3D"mailto:sales7@joddybike.com">xu =
weilin</A>=20
</DIV>
<DIV><B>To:</B> <A title=3Dyuliya.krivcova@amigotoys.com=20
href=3D"mailto:yuliya.krivcova@amigotoys.com">Yuliya Krivcova</A> </DIV>
<DIV><B>Sent:</B> Wednesday, November 03, 2010 4:57 AM</DIV>

<DIV><B>Subject:</B> Re: Summer season order</DIV></DIV>
<DIV><BR></DIV>
<DIV>Dear Yuliya</DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3DArial>i can understand your situation, because in =
china the=20
situation is also very very bad, so can you inform us which item you =
want to=20
order, i can check with the manager and think over giving you=20
discount.</FONT></DIV>

<DIV><FONT face=3DArial></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial>xu</FONT></DIV>
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----- </DIV>
  <DIV style=3D"BACKGROUND: #e4e4e4; FONT: 9pt =E5=AE=8B=E4=BD=93; =
font-color: black"><B>From:</B>=20
  <A title=3Dyuliya.krivcova@amigotoys.com=20
  href=3D"mailto:yuliya.krivcova@amigotoys.com">Yuliya Krivcova</A> =

</DIV>
  <DIV style=3D"FONT: 9pt =E5=AE=8B=E4=BD=93"><B>To:</B> <A =
title=3Dsales7@joddybike.com=20
  href=3D"mailto:sales7@joddybike.com">xu weilin</A> ; <A=20
  title=3Dirina.kasyanova@amigotoys.com=20
  =
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  <DIV style=3D"FONT: 9pt =E5=AE=8B=E4=BD=93"><B>Sent:</B> Wednesday, =
November 03, 2010 12:19=20
  AM</DIV>
  <DIV style=3D"FONT: 9pt =E5=AE=8B=E4=BD=93"><B>Subject:</B> Summer =
season order</DIV>
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<![endif]--><SPAN lang=3DEN-US style=3D"FONT-SIZE: 10pt">Dear Xu,</SPAN> =

  <BR><SPAN lang=3DEN-US style=3D"FONT-SIZE: 10pt">Thank You very much =
for all=20
  information you gave to me.</SPAN><BR><SPAN lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt">We are planning new orders now but I have to =
discuss=20
  with You one moment =E2=80=93 it=E2=80=99s very-very important for us! =
</SPAN><BR><SPAN=20
  lang=3DEN-US style=3D"FONT-SIZE: 10pt">This is a price! =
</SPAN><BR><SPAN=20
  lang=3DEN-US style=3D"FONT-SIZE: 10pt">We are going to order 5 or 6 =
containers=20
  this year. But nowadays situation in Ukraine is not so simple =
-<SPAN>&nbsp;=20
  </SPAN></SPAN><BR><SPAN lang=3DEN-US style=3D"FONT-SIZE: 10pt">due =

</SPAN><SPAN=20
  lang=3DEN>to the unstable political situation in our country exchange =
rate=20
  hryvnia against the dollar is increasing. You increase the price too. =
We=20
  understand why but in this case we have to increase our retail price =
too=E2=80=A6=20
  </SPAN><BR><SPAN lang=3DEN>I would like to tell You that this is =
impossible!=20
  </SPAN><BR><SPAN lang=3DEN>I try to explain why - your goods are =
pretty nice and=20
  have perfect quality. We have good sales in summer season. =
</SPAN><BR><SPAN=20
  lang=3DEN>In the same time </SPAN><SPAN lang=3DEN-US =
style=3D"FONT-SIZE: 10pt">we=20
  have competitor with the same goods by OCIE brand (I wrote to You =
about this=20
  situation). These goods are cheaper than ours so we have to fight with =
OCIE=20
  all the time! We gave promo activities to our customers during the =
season,=20
  gave big discounts to the chain stores (like Metro C&amp;C, Auchan=20
  etc).</SPAN><SPAN lang=3DEN></SPAN><BR><SPAN lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt">But if we increase the price our efforts =
will be not=20
  enough. </SPAN><SPAN lang=3DEN>We will have uncompetitive price for =
Joddy=20
  brand</SPAN><SPAN lang=3DEN-US style=3D"FONT-SIZE: 10pt"><SPAN>&nbsp; =

</SPAN>so=20
  our sales will fail!</SPAN><BR><SPAN lang=3DEN>&nbsp;</SPAN><BR><SPAN =
lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt">Therefore I would like to ask You about a =
favor =E2=80=93=20
  would You be so kind to think over the possibility to give us a=20
  discount.</SPAN><BR><SPAN lang=3DEN-US style=3D"FONT-SIZE: =
10pt"></SPAN><SPAN=20
  lang=3DEN-US style=3D"FONT-SIZE: 10pt">I hope for Your kind =
understanding and good=20
  cooperation!</SPAN><BR><SPAN lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt"></SPAN><BR><SPAN lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt"></SPAN>I would appreciate your immediate =
attention to=20
  this matter. <BR><BR>Looking forward to your reply <PRE =
class=3Dmoz-signature cols=3D"72">--=20
Best Regards,
Yuliya Krivcova
Amigo Ltd
+ 38 062 385 99 72(73)


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------=_NextPart_000_00B2_01CB7B3C.A40F9550--

То, что я вижу в Thunderbird:

скрытый текст
Dear Xu,
Thank You very much for all information you gave to me.
We are planning new orders now but I have to discuss with You one moment – it’s very-very important for us!
This is a price!
We are going to order 5 or 6 containers this year. But nowadays situation in Ukraine is not so simple -
due to the unstable political situation in our country exchange rate hryvnia against the dollar is increasing. You increase the price too. We understand why but in this case we have to increase our retail price too…
I would like to tell You that this is impossible!
I try to explain why - your goods are pretty nice and have perfect quality. We have good sales in summer season.
In the same time we have competitor with the same goods by OCIE brand (I wrote to You about this situation). These goods are cheaper than ours so we have to fight with OCIE all the time! We gave promo activities to our customers during the season, gave big discounts to the chain stores (like Metro C&C, Auchan etc).
But if we increase the price our efforts will be not enough. We will have uncompetitive price for Joddy brand  so our sales will fail!

Therefore I would like to ask You about a favor – would You be so kind to think over the possibility to give us a discount.
I hope for Your kind understanding and good cooperation!

I would appreciate your immediate attention to this matter.

Looking forward to your reply

--
Best Regards,
Yuliya Krivcova
Amigo Ltd
+ 38 062 385 99 72(73)

Пересылал письмо на другие компы с Thunderbird - проблема та же.
Пересылал на outlook express - все ок.
Прошу помочь с этой проблемой. Заранее спасибо:)